Терминал ingenico iwl250 инструкция по эксплуатации

1 Общая информация о пос-устройстве

Кассовое оборудование IWL220 Ingenico и IWL250 Ingenico подходит для выполнения разных платежей, так как у них предусмотрен сканер смарт-карт, магнитный сканер, бесконтактный считыватель, а также множество других функциональных особенностей. Кассиры смогут пользоваться GPRS или Bluetooth. Отметим, что в моделях IWL280 предусмотрены оба варианта.

1.1 Отличительные параметры

Пос-терминал Инженико IWL250 имеет следующий функционал:

• Клавиатура, в котором 15 кнопок для смены опций и передвижения по меню;
• Экран с подсветкой;
• Считыватель карт магнитного типа;
• Сканер смарт карт (2 ридера);
• Отдел для распечатки чека;
• Считыватель карт с поддержкой бесконтактной связи;
• Слоты для сим-карт;
• Гнездо для карты памяти;
• Порт RS232.

На базовой части терминала распределены дополнительные внешние разъемы.

Модуль подзарядки пос-устройств адаптированы для моделей Инженико.

1.2 Основные кнопки и их обозначение

2. Особенности функционирования пос-терминала Ingenico IWL250

2.1 Правильное расположение устройства

Пос-терминал должен находиться на ровной, чистой и сухой поверхности, вдали от попадания солнечных лучей, воздействия перепада температур, вибраций, пыли и электромагнитного излучения. Важно обеспечить простоту и удобство соединения провода устройства к розетке. В случаях, когда применяется модем, важен легкий доступ к телефонной линии.

2.2 Условия работы

2.3 Особенности подключения пос-терминала к базе

Безналичный терминал Ingenico нужно распределить между зажимами на основе таким образом, чтобы контакты pos-терминала и базы состыковались между собой.

2.4 Применение модемной базы (если модем адаптирован к базе)

Применение устройства начинается с того, что модемную базу нужно подключить к автономной телефонной линии.

Возвращение устройства на базу возможно после совершения любой транзакции. Если применяется телефонная линия, то pos-терминал должен находиться на базе.

3 Слоты для соединений

USB разъем распределен на левой стороне устройства. Благодаря этому порту можно подключаться к Host или Slave.

Пос-терминал отлично синхронизируется с USB, который представлен с FAT16 или FAT32. При работе с USB обязательно применяется адаптер.

3.1 Применение карт SAM, SAM2, SIM

Разъемы SAM/SIM находятся внутри корпусной части терминала. Вставить туда карту можно следующим образом:

1. Перевернуть pos-терминал и открыть крышку. Сделать это можно надавив на зажимы.
2. Отделы для SAM1, SAM2 и SIM имеют соответствующие отметки. Нужно выбрать подходящий для Вас.
   
3. При установке SAM/SIM в гнездо нужно убедиться в правильном расположении угла среза. Нужный вариант размещения SIM представлен на рисунке.
4. Осталось закрыть крышку.

Для извлечения карты SAM, нужно применить самоклеющий материал, который расположен с обеих сторон карты.

3.2 Карта памяти MicroSD

Перед тем как открыть корпусную часть пос-терминала, нужно отключить устройство.

Разъем MicroSD нужно размещать внутри корпусной части, в закрытом отделении.

Размещение карты памяти MicroSD на пос-терминалах IWL250 осуществляется следующим образом:

• Нужно перевернуть пос-устройство и открыть крышку (смотрите пример на картинке).
• Нужно извлечь батарею (отсоединять необязательно).
  
• Теперь следует вставить карту памяти MicroSD в гнездо. При этом, контакты MicroSD должны располагаться лицевой частью вниз. Также правильно распределите угол среза (пример на картинке).
• Осталось закрыть отделение.
• Терминал может работать с MicroSD, объем которого не превышает 32 Гб.

Извлечь карту памяти Ingenico IWL250 можно, следуя алгоритму действий:

• Нужно повернуть устройство лицевой стороной вниз и извлечь крышку для карты.
• Разверните пос-устройство лицевой частью вниз и извлеките крышку.
• Аккуратно вытащите батарею.
• Снимите карту памяти.
• Верните крышку слота на место.

Штепсельные соединения, расположенные сзади терминала:

Синхронизация модуля подзарядки с терминалом IWL220 осуществляется следующим образом:

• Нужно подключить все кабели, после чего модуль питания нужно подсоединить к гнезду В.
• Присоедините модуль к электросети.

Отделы на нижней части базы

• Нужно снять крышку терминала.
• В нижнем отделе базы соединить разъемы.
• Вывести кабели с помощью специальной дорожки, предусмотренной производителем устройства.
• Вернуть крышку на место.

Подключение пос-терминала к телефонной линии осуществляется следующим образом:

• Нужно отсоединить модуль подзарядки (разъем В), чтобы отключить базу.
• Синхронизовать телефонный кабель и линию. Важно: провод должен оснащаться подходящим штепселем.
• Присоединить одно начало провода к базе, а разъем под номером 1.
• Подключить модуль подзарядки в разъем В.
• Подсоединить модуль к сети.

Важно! Разъем 1 ( TNV‐3 circuit ) передает усилие согласно установленному стандарту EN 60950-1.

4 Закрепление базы Ingenico IWL

База пос-терминала фиксируется на столе благодаря специальным петлям, расположенным в нижней части базы. Посмотреть расположение можно на рисунке.

База должна быть распределена в горизонтальном положении. Это необходимо для ее бесперебойной деятельности. Если Вы планируете установить базу на стене, следует воспользоваться петлями и креплениями, позволяющих добиться горизонтального положения.

5 Чековая бумага

Бумага для терминала IWL250 изготавливается в нескольких вариантах:

Для сохранения первоначальных свойств термобумаги, важно соблюдать рекомендации:

• Хранить бумагу в хорошо проветриваемых помещениях.
• Исключать воздействия ультрафиолетового излучения.
• Исключать контакты с органическими растворителями и клеями.
• Исключать контакты с изделиями, в которых содержатся пластификаторы.
• Исключать попадание воды, пыли, грязи на изделие.
• Избегать трения или другого физического воздействия на бумагу.

Качество напечатанного чека напрямую зависит от свойств термобумаги, поэтому выбирайте только высококлассный продукт, одобренный производителем терминала. Применение некачественной бумаги может привести к поломке принтера терминала.

5.1 Как заправить терминал Ingenico IWL250 бумагой

В pos-терминале применяется только 1 рулон для чека. Когда он заканчивается, на бумаге печатается красная линия. Это означает, что нужно заменить чековый рулон. Процесс достаточно простой, если следовать алгоритму действий:

• Открыть отдел, подняв фиксатор на задней панели пос-терминала. Далее потяните крышку назад.
  
• Поместите рулон в специальный отдел.
• Вытяните часть бумаги на поверхность терминала и удерживайте ее в таком положении.
• Установите рулон бумаги и заприте крышку.
• Удерживайте крышку, пока она не защелкнет.

Перед применением новой чековой бумаги, оторвите небольшую часть рулона, чтобы остался полный оборот.

6 Батарейка pos-терминала

Установить батарею на Ingenico IWL250 можно следующим образом:

• Переверните устройство и откройте отделение. Сделать это можно надавив на зажимы кончиками пальцев.
• Подключите поставляемую в комплекте батарею показанным на картинке способом.
  
• Проверьте надежное подключение провода.
• Закройте крышку.

Сменить батарею можно вышеуказанным способом, только сначала нужно извлечь старую батарею.

Заряжать батарею нужно в соответствии с определенными рекомендациями:

• Первая подзарядка батареи осуществляется в течении 16 часов. При этом соблюдайте оптимальный температурный режим воздуха в помещении, в котором расположено устройство (+15° +25° с).
• Подзарядка батареи осуществляется каждый раз, когда Вы его устанавливаете на базу или подключаете к блоку питания через разъем АВ.

7 Рекомендации по применению

7.1 Чистка пос-устройства

Перед чисткой пос-терминала, нужно отсоединить все кабели от устройства. Далее следовать определенным правилам:

• Для чистки терминала применять только мягкий материал, слегка смоченный теплой водой. Можно применять слабый мыльный раствор.
• Не стоит трогать электрические провода мокрой тряпкой.
• Исключайте применения растворов и средств, в которых есть абразивные частички. Они приведут к повреждению пластиковых и электрических контактов.
• Не допускайте попадания прямых ультрафиолетовых лучей.
• Не вставляйте посторонние предметы в слот для смарт-элементов.

7.2 Правила транспортировки пос-устройств

• Перевозить терминал и его части следует лишь в оригинальной упаковке, которая защитит установку от поломок.
• Перед перевозкой отсоедините провода кассового устройства.

7.3 Рекомендации по применению

Смена уровня контраста (настройки актуальны только для черно-белых экранов):

Чтобы поменять уровень контраста, нужно надавить на клавишу и клавишу «Вверх» . Увеличить контраст можно клавишей , а для снижения уровня контраста, жмите клавишу «Вниз». Нужно удерживать кнопки в таком положении до получения нужной Вам настройки.

8 Чтение карт

Инструкция как пользоваться pos-терминалом Ingenico IWL250 зависит от того, какой картой производится оплата. Разберем каждый случай.

8.1 Чтение карт магнитного типа

Распознавание карты может осуществляться в любом направлении. Нужно провести карту через ридер таким образом, чтобы магнитная сторона осталась справа. Движения должны быть не торопливые, чтобы обеспечить верное считывание данных.

8.2 Распознавание смарт-карт

Разместите карту чиповой стороной вверх и не убирайте ее до того момента, пока оплата не будет пройдена.

Второй ридер расположен внутри корпусной части (с обратной стороны пос-терминала). Нужно вставить карту лицевой частью вниз, чтобы магнитная полоса была хорошо видна.

Перед открытием корпуса, нужно отсоединить терминал из сети.

8.3 Бесконтактная оплата с помощью IWL250

Нужно приложить карту к активной зоне над экраном, чтобы оставалось расстояние в 1 см. Держать карту нужно в течение нескольких секунд, пока транзакция успешно не завершится.

На терминале есть 4 светодиода, которые отражают выполнение транзакции.

Рабочие характеристики устройства могут измениться в зависимости от количества проводимых операций, от локальных настроек и сферы эксплуатации.

9 Особенности функционирования пос-устройства

9.1 Как отключить терминал

Сейчас разберем, как отключить терминал Ingenico IWL250.

Если батарея устройства разряжена, а терминал убран с базы, то он автоматически отключится. Если нет, то можно одновременно нажать на клавиши и удерживать в таком положении, пока экран не погаснет. Если потребуется перезагрузка устройства, следует нажать на зеленую кнопку и удерживать ее в течение нескольких секунд.

9.2 Соединение терминала с базой (для IWL bluetooth)

Перед началом применения терминала IWL2xx (bluetooth), нужно провести инициализацию связи с базой. После этого устройство подойдет для работы с ethernet, COM и dial-up, при условии, что будет находиться в радиусе действия базы.

Соединение с базой может осуществляться с применением ОС версии 8.х.х. В более старых моделях ОС, применение базы не допустимо. При необходимости, вы можете запросить новый набор ОС через службу поддержки.

Соединение терминала с базой проходит в несколько этапов:

1. Нужно снять терминал с базы.
2. Зайти в Telium manager (Initialization -> Hardware -> Cradle Setup -> Association -> New Base). На экране выйдет «Put on cradle».
3. Вернуть терминал на базу, после чего на экране возникнет сообщение «Association successful».
4. Выйдет надпись «Base Update», после которой нужно нажать на красную клавишу.
5. Нажать на красную кнопку еще раз, пока не выйдете в главное меню «Telium manager».
6. В правой верней части экрана должен показываться уровень доступности bluetooth;
7. Если ничего не получилось, перезагрузите устройство с помощью зеленой клавиши.
8. Далее переключите базу и повторите вышеуказанные действия сначала.

После прохождения инициализации можно применять скрипты для подключения СОМ-портов, dial-up модема и ethernet.

Настройки устройства можно проверить следующим образом:

Telium manager -> Initialization -> Hardware -> Cradle Setup -> Select Base ->. Убедитесь, что номер нужной Вам базы находиться в списке. Выберите нужный пункт и нажмите на зеленую клавишу, чтобы подтвердить решение.

9.3 Перезагрузка терминала

Теперь посмотрим, как перезагрузить терминал IWL250. Действие достаточно простое: нужно одновременно нажать на клавишу «.» и желтую клавишу «Исправления». Удерживайте в таком положении до того, как начнется перезагрузка.

9.4 Как перейти в раздел меню

Выйти в меню пос-устройства можно после окончания перезагрузки. На экране должны появиться линии «—», после чего нажмите на клавишу «2».

9.5 Сброс приложений из устройства

Удалить ненужные приложения в пос-терминале и вернуть первоначальные настройки можно применив комбинацию клавиш: F1, кнопка вниз, стрелка вверх, F4.

9.6 Загрузка ПО

Загрузить ПО можно тремя способами:

1. Включив/перезагрузив терминал. После появления на экране знака «:-)», следует нажать и удерживать кнопку «↑», пока не возникнет надпись «LLT». На стрелку можно нажимать уже после включения терминала.
2. Воспользовавшись разделом «Меню». Загрузку можно начать, выбрав в меню «Download menu» -> «Local download». Возникнет надпись «LLT».
3. Воспользовавшись опцией Telium manager.

Последние модели ПО дают возможность перейти в «Telium manager», при этом не удалив прикладное ПО. Для этого перейдите в меню и выберите надпись «Telium manager»с помощью клавиши «F». После окончания работы с ПО, нажмите на красную кнопку и выйдете в основное меню. Далее снова жмите на «F» и вернитесь в ПО, далее выберите нужное Вам название прикладного решения. Также можете перезагрузить терминал.

9.7 Загрузка ОС и ПО на пос-терминал

Установить ОС И ПО на терминалах IWL2xx можно с помощью загрузки данных с flash карты. При этом можно применить 2 способа:

1. Применить USB разъем, расположенный на базе.
2. Применить переходник micro USB-A  USB.

Применить такой функционал можно только после подготовки флэш-карты. Процедура выглядит следующим образом:

• Провести форматирование карты.
• Создать папку «telium».
• Загрузить нужную информацию в данную папку. Остальные папки не будут показываться, поэтому не помешают работе устройства.
• В папке «telium» следует создать вложенные папки.
• Готовую флэш-карту нужно подключить к порту «USB host», далее провести перезагрузку терминала.
• Как только появится знак « », нужно нажать и удерживать клавишу «F4». На экране возникнет сообщение «USB MASS STORAGE», но не нужно отпускать кнопку до тех пор, пока на экран не будут выведены списки папок.

После окончания инициализации карты, на экране будут высвечиваться списки вложенных папок внутри файла «telium». Остается выбрать необходимую папку с помощью стрелок и начать загрузку данных с помощью зеленой клавишу «Ок». ПО загрузится, после чего начнется автоматическое обновление настроек устройства. Благодаря такому способу, можно загружать на новый терминал ОС или прикладное ПО.

Важно! В случаях, когда в папке Telium находится всего один вложенный файл, то загрузка начнется без лишних диалогов, что удобно при работе с большим количеством терминалов.

Иногда, во время загрузки ПО, экран терминала может начать моргать. Это означает, что началось обновление процессора.

Определенные ОС поддерживают связь с флэш-картами. В таких ситуациях, терминал не будет показывать названия папок. Для обновления ОС придется воспользоваться LLT.

10 Ошибки и их устранение

Терминал не реагирует, или нет сигнала с телефонной линией

• Нужно проверить соединение кабелей и исправность телефонных проводов.
• Следует проверить работу электросетей.

Отсутствует телефонное подключение

• Нужно проверить, свободна ли линия.
• Убедиться в том, что настроена телефонная линия и введен правильный номер вызова.
• Обратиться в службу техподдержки.

Не считывается карта

• Проверить правильное расположение карты, магнитной стороной к терминалу.
• Провести карту по считывателю.
• Посмотрите, нет ли на магнитной полосе царапин и повреждений.
• Убедиться в правильном вставлении смарт-карты в ридер.

Нет чека

• Проверьте наличие чековой бумаги и ее правильное расположение.
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TERMINAL
User Guide
1.0
Contents
Welcome....................................................................................................................................... 1
1. Wireless Terminal Hardware .................................................................................................... 1
1.1 Terminal Base .................................................................................................................... 1
1.2 Terminal Power Up ............................................................................................................ 1
1.3 Terminal Function Keys ..................................................................................................... 2
1.4 Estimating the Number of Terminals.................................................................................. 3
1.5 Locating Communication and Charging Bases .................................................................. 4
1.5.1 Common Wireless Communication Obstacles: .......................................................... 5
1.6 Verifying Bluetooth Coverage ............................................................................................ 5
1.6.1 Assessing Bluetooth Coverage during the Planning Phase ....................................... 5
1.6.2 Verifying Bluetooth Coverage after Equipment Delivery ............................................ 6
1.7 Checking the Link between the Terminal and the Base .................................................... 7
1.8 Assigning the Terminal to a Communication Base ............................................................ 8
1.8.1 Resolving Communication Issues .............................................................................. 8
1.9 Communication Base IP Address ...................................................................................... 8
1.9.1 Exchanging Bases ...................................................................................................... 9
1.9.2 MAC Address ............................................................................................................ 10
1.10 Charging the Battery and Assuring Maximum Battery Life ............................................ 10
1.10.1 Battery Icon ............................................................................................................. 11
1.10.2 Correctly Charging New Batteries .......................................................................... 11
1.10.3 Replacing the Battery ............................................................................................. 12
1.11 Replacing the Paper Roll ............................................................................................... 12
1.11.1 Paper Specifications and Storage .......................................................................... 13
1.12 Recommended Terminal Cleaning Instructions ............................................................. 13
2. Stand-Alone Admin Menu ...................................................................................................... 14
2.1 Extended Stand-Alone Setup Menu................................................................................. 14
2.2 Setup/System Setup ........................................................................................................ 14
2.2.1 Changing the Terminal Date and Time .................................................................... 15
2.3 Setup/Options .................................................................................................................. 16
2.4 Print Setup ....................................................................................................................... 17
2.5 Reports ............................................................................................................................. 18
2.6 Maintenance..................................................................................................................... 18
2.7 Help Desk ......................................................................................................................... 18
2.8 Training Mode .................................................................................................................. 20
2.9 Password Configuration ................................................................................................... 20
2.10 Info Screen ..................................................................................................................... 21
3. Stand-Alone Transaction Menu .............................................................................................. 22
3.1 Extended Stand-Alone Start (Transaction) Menu ............................................................ 22
3.2 Sale .................................................................................................................................. 22
3.2.1 Adding a Tip .............................................................................................................. 23
3.2.2 Adding a Percent % Amount Tip .............................................................................. 23
3.2.3 Adding a Tip Amount ................................................................................................ 24
3.3 Refund .............................................................................................................................. 24
3.4 Void .................................................................................................................................. 25
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3.5 Reprint.............................................................................................................................. 25
3.6 Force Post ........................................................................................................................ 26
4. SecureTablePay ..................................................................................................................... 26
4.1 TGI Installation ................................................................................................................. 26
4.2 Get the POS (RMS) IP ..................................................................................................... 27
4.3 Terminal Configuration..................................................................................................... 28
4.4 Terminal Status ................................................................................................................ 29
4.5 Terminal Operation .......................................................................................................... 29
4.5.1 Full Payment ............................................................................................................. 30
4.5.2 Adding a Tip.............................................................................................................. 31
4.5.3 Contactless Payment and Pay Including PIN ........................................................... 31
4.5.4 Cash Payment .......................................................................................................... 32
4.5.5 Split Payment ........................................................................................................... 32
Index ........................................................................................................................................... 34
SecureTablePay™ is a trademark of POSERA Limited.
© Copyright 2017
POSERA Limited
All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means,
electronic, mechanical or otherwise, without the prior written permission of POSERA Limited.
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Welcome
SecureTablePay (STP) is a universal middleware platform that provides a EMV1 processing
Pay at the Table (PATT) solution that can be connected to POS (Point of Sale) software.
This guide will explain accessing it using the Ingenico iWL250 wireless terminal keypad that
can work in a Stand-Alone state or a POS integrated payment version.
1. Wireless Terminal Hardware
1.1 Terminal Base
For POS operation:
• Each Terminal intelligent base will need
its own IP address and Ethernet
connection.
• The Terminals must be on the same
network as the POS (RMS2) computer.
‒ Connect the Ethernet and then the
electrical power to the back of the
Terminal base (Figure 1)
Figure 1
Rear view of Terminal base
Power
Ethernet
1.2 Terminal Power Up
If the Terminal is on its base and turned off, hold the keypad [.,#*] button for 3 seconds to turn it
ON.
The Terminal will go through a sequence of screens before reaching its main operating screen.
NOTE: If Screen: PLEASE CHECK BASE means if the power to the Terminal base is
disconnected.
Terminal Power Down
NOTE: The Terminal can be powered down when it is not on its base.
Hold the keypad [.,#*] and [Yellow Correction] keys together for 3 seconds.
To turn the Terminal ON, place the Terminal on its base to start it up or if it is not on its base,
press the Green Enter key to turn it on.
Reboot the Terminal
When the Terminal is connected to its base, holding the [.,#*] and [Yellow Correction] keys
together can be used as a reboot function.
1
EMV (Europay, MasterCard, Visa) is a global standard for credit cards that uses computer chips to
authenticate (and secure) chip-card transactions.
2 RMS (Restaurant Management System)
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1.3 Terminal Function Keys
Figure 2
SecureTablePay Screen
TID 123
SWIPE/KEY SERVER
When the Terminal starts up, it will show the
SecureTablePay version screen (Figure 2).
TID 123: This is the 8-digit Terminal identification number.
SWIPE/KEY SERVER: This is a prompt for the Server to
log on to the payment system by either:
• Swiping their ID Card at the right side of the Terminal.
• Inserting their ID Card at the bottom of the Terminal.
• Key in their identification PIN code on the Terminal
Keypad. Press the Green Enter key at the bottom,
right of the keypad to continue.
Figure 3
Up/Down Arrow Buttons

Function Keys F1
F2

F3
F4
• Main Function F-Key (above the Red Cancel key)
‒ Press to access, example: Stand-Alone state or
SecureTablePay.
• Red Cancel key (bottom, left of keypad).
‒ Press to back out of or stop a keypad entry.
• Yellow Correction key (bottom, middle of keypad).
‒ Press to remove a key entry.
• Green Enter key (bottom, right of keypad).
‒ Press to continue a selection.
Terminal Dimensions: 6.5 (l) x 2.1 (H) x 3.1(W) inches [165 (l) x 54 (H) x 78 (W) mm]
Terminal Weight: 10 oz. (300g)
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1.4 Estimating the Number of Terminals
Before they can be ordered, the number of terminals, communication and charging bases need
to be estimated for your specific installation sites. The following factors may affect the number
of terminals necessary for a specific site:
1. The type of business: restaurant, hotel, night club, bar, lounge, theatre, department store,
jeweler, travel agent, pharmacy, etc.
2. The size and layout of the dining room lounge or room where business is conducted and
the number of separate floors or dining rooms.
3. The number of tables (for restaurants) or payment stations (for other businesses, place
where a client may use the terminal to perform a payment).
4. The maximum number of credit and debit card transactions performed on the busiest day
of the peak time or season.
5. The possibility of wireless communication obstacles (refer to section: 1.5.1 Common
Wireless Communication Obstacles).
6. The maximum number of terminals that can be assigned to one communication base is
seven, but the optimal number could be less because:
‒ If a communication base goes out of order, the business is less affected if there are
other communication bases available for use.
‒ If the communication base has too many terminals assigned to it and if the
communication is dial, the telephone line becomes congested. The optimum number
should then be no more than 4. If the communication is Ethernet, there is usually no
congestion.
7. The communication base also charges the terminal placed on it. However, to have all
terminals adequately charged, it is recommended that there is one charging base for each
of the other terminals so that each terminal has its own charger.
Use the following guidelines for your estimate:
1. If estimating the number of terminals and bases necessary to replace currently installed
countertop terminals, one communication base and one terminal is probably needed to
replace each of the existing countertop terminals. This is based on no change in the
current host communication (dial or Ethernet).
2. If estimating equipment for a new site, consider the need for a planned number of tables or
payment stations.
3. For up to 10 tables or payment stations on a single floor, a reasonable estimate is one
terminal and one communication base.
4. From 11 to 30 tables or payment stations, two terminals are probably needed, one
communication and one charging base.
5. For more than 30 tables or payment stations, at least three terminals are probably needed,
one communication and two charging bases.
6. If the site has more than one floor where customers can be served and if the number of
tables or payment stations does not justify additional terminals, trying to install a
communication base only on the main floor to assess performance for a period of about
one week, is encouraged. Additional terminals and bases can be ordered later, if needed
and if the merchant is prepared to install additional communication lines on the other floors.
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NOTE: If the terminal is left with minimal monitoring, the application must provide
password control to prevent unauthorized use. This happens, example: if there are
additional bases installed on a different floor.
7. After having calculated the initial number of terminals and bases using the above
guidelines, this number may need to be adjusted considering the transaction volume during
peak hours. The number of planned terminals and bases could be increased if a higher
volume is expected. This volume depends on the following:
‒ The average time customers spend at the table or at the payment station before making
a payment. Example: customers of a fast food restaurant can stay for a shorter time
than those of a regular restaurant.
‒ The number of transactions paid by card (debit or credit) considered as a percentage of
the total number.
8. Finally, consider the terminal / server ratio. This ratio is about 1 to 4 (one terminal for
approximately 4 servers). This ratio should not be used to estimate the number of
terminals, but instead as a confirmation of the number of terminals that were estimated
using the previous guidelines.
Now confirming where to install communication and charging bases is necessary.
1.5 Locating Communication and Charging Bases
After estimating the required equipment, define where to place the communication and
charging base(s). Remember that a communication base might need to be relocated due to
possible wireless coverage problems.
The following guidelines help to choose where to locate the base(s):
1. When replacing a countertop terminal, the first choice is to place the communication base
where the countertop used to be, provided the rest of the considerations in this list are
satisfied.
2. Wireless coverage may not be satisfactory if the communication base is close to a wireless
communication obstacle (refer to section: 1.5.1 Common Wireless Communication
Obstacles).
3. A communication base needs a telephone or Ethernet line (depending on the configuration)
and an electrical power outlet nearby.
4. A charging base needs an electrical power outlet nearby.
5. Two communication bases cannot be placed within two meters (6.5 feet) of each other. In
general, Bluetooth devices (not Ingenico specific) can affect performance of Wi-Fi devices
(because their frequency ranges are overlapping) – it is recommended to keep iWL
Bluetooth terminals away from Wi-Fi routers, access points and other Wi-Fi devices.
6. Terminals and bases should stay where they can be monitored by the staff.
7. Locating multiple bases to gain optimum coverage in a multi-floor, multi-obstruction
environment takes some time and effort. It is achieved through trial and error or previous
installation experience.
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8. Probably the most difficult task when planning where to place a communication base is to
predict potential wireless communication obstacles. As a general rule, the communication
base should be placed away from the obstacles listed next:
1.5.1 Common Wireless Communication Obstacles:
•
•
•
•
•
•
•
•
•
•
Microwave ovens
(minimum distance: 3 m or 9.8 ft.)
Portable phones
Mobile/cellular phones
Security radios, walkie-talkies
Mirrors
Metallic blinds
Steel cabinets
Blenders and food processors
Computers
Wireless routers
•
•
•
•
•
•
•
•
•
Cash registers
EPOS front-ends (Electronic Point of Sale)
Groups of people
Televisions
Plasma screens
Ventilation fans
Elevator shafts
Air conditioning units
Any large vertical metal plane
(fridges, doors, large appliances, vending
machines, etc.)
If the guidelines established in the current section were followed and those in section: 1.4
Estimating the Number of Terminals, all the information needed to place the order for the
equipment should be complete.
1.6 Verifying Bluetooth Coverage
Under normal conditions, it should not be necessary to assess wireless coverage before
ordering equipment.
It should be adequate to follow the guidelines established in sections: 1.4 Estimating the
Number of Terminals and 1.5 Locating Communication and Charging Bases.
If there appears to be no reason to assess Bluetooth coverage before ordering equipment,
proceed to section: 1.6.2 Verifying Bluetooth Coverage after Equipment Delivery.
1.6.1 Assessing Bluetooth Coverage during the Planning Phase
A prior Bluetooth coverage assessment should be performed, only if there is reason to suspect
that the number of terminals and bases that were calculated is very incorrect and there is no
time to verify and correct the estimate and then re-order after the first equipment delivery
arrives.
NOTE: The assessment is only useful and valid if all the furniture and equipment
(especially regarding the conditions listed under section: 1.5.1 Common Wireless
Communication Obstacles) are installed and working on the site to be assessed.
1. Remember that certain equipment works on an intermittent basis (example: air conditioning
units). The assessment should be conducted when this equipment is on. The testing
should be performed in the live environment – in busy hours if possible: Kitchen and other
equipment running, premises filled with guests (as human bodies as well as personal
mobile devices can be considered wireless obstacles).
2. A communication base and a terminal will be needed to perform this assessment.
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3. Install the communication base at the planned location. Follow the installation instructions
provided with the base.
4. Assign the terminal to the base if it has not been done. This procedure is described in
section: 1.8 Assigning the Terminal to a Communication Base.
5. Fully charge the terminal battery. Information on how to care for the battery is in section:
1.10 Charging the Battery and Assuring Maximum Battery Life.
6. Test the wireless link as described in section: 1.7 Checking the Link between the
Terminal and the Base. Remember that it is necessary to walk around with the terminal
and perform the test at each table or payment station where you suspect coverage will be
weak.
7. Specifically, testing the tables or payment stations located:
‒ Far away from the base.
‒ Near to wireless communication obstacles (refer to section: 1.5.1 Common Wireless
Communication Obstacles).
‒ On other floors (if applicable).
‒ On outside patios or external areas (if applicable).
‒ Where there are screens or other physical obstacles between the terminal and the base.
1.6.2 Verifying Bluetooth Coverage after Equipment Delivery
1. After receiving the equipment, follow the instructions in the Installation Guide (inside the
box and together with the hardware received) to install the equipment.
2. Follow the instructions in the application documentation to initialize the terminal with the
host. If you need to set up the terminal to work with the communication base (refer to
section: 1.8 Assigning the Terminal to a Communication Base).
3. After installing the equipment, fully charge the battery (refer to section: 1.10 Charging the
Battery and Assuring Maximum Battery Life) and initialize the terminal with the host,
verify wireless coverage is excellent throughout the dining room, lounge or room. This can
be done in two ways:
4. By checking the connection monitoring mechanisms. This is described in section: 1.7
Checking the Link between the Terminal and the Base.
5. By using a payment application transaction or function that communicates with the host to
test the Bluetooth link as described in the next paragraph.
6. Perform the transaction at each table or payment station where communication is expected
to be weak. Use a transaction or function that does not cause a financial charge at the host
(that does not charge your bank account or credit card, refer to section: 2.8 Training
Mode). Example: a balance inquiry or a host totals inquiry.
7. Specifically, test the tables or payment stations located:
‒ Far away from the base.
‒ Near to wireless communication obstacles (refer to section: 1.5.1 Common Wireless
Communication Obstacles).
‒ On other floors (if applicable).
‒ On outside patios or external areas (if applicable).
‒ When there are screens or other physical obstacles between the terminal and the base.
NOTE: The coverage verification is only useful and valid if all the furniture and equipment
6 (especially regarding the conditions
Secure Table
Terminal
User1.5.1
GuideCommon Wireless
listedPay
under
section:
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Communication Obstacles) are installed and working on the site to be verified.
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8. Remember that certain equipment works on an intermittent basis (example: air conditioning
units). Conduct the verification when this equipment is on.
9. If the terminal cannot establish the Bluetooth link, it displays a communication error
message or other similar message defined in your payment application indicating that
coverage is weak. If the message comes frequently, it indicates that there are coverage
problems. In this case, consider the following solutions:
‒ Removing or relocating the possible radio communication obstacles.
‒ Ordering another communication base and terminal to cover the area that has
problems.
1.7 Checking the Link between the Terminal and the Base
The Bluetooth status is displayed on the top left side of the screen which has signal strength
bars that display the quality of the link.
This test checks the communication strength between the terminal and the base at the specific
place where the terminal is when it is powered on.
The connection monitoring mechanisms use a wireless frequency probe that is sent at least
once per second from the terminal to the base. When the base gets the wireless frequency
probe, it will update information, and send it back to the terminal. The time between the
moment when the terminal sends a wireless frequency probe and the moment it receives the
response serves as a way of determining the link quality.
When the link quality indicator is displaying its maximum signal strength bars, it is the normal
state of operation.
The terminal is considered no longer connected if less than 2 bars are displayed.
Follow these steps to test the wireless link:
1. Go to the table or payment station that will be tested.
2. The terminal must be powered off to start the test.
3. Remove the terminal to be powered off from its base.
4. Power off the terminal by pressing the [.,#*] and [Yellow Correction] keys at the same time.
5. Power on the terminal by pressing the Green Enter key.
6. Wait until the status bars are displayed and check the number of Bluetooth signal strength
bars for reception quality.
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1.8 Assigning the Terminal to a Communication Base
This option logically assigns a terminal to a communication base. This option needs to be done
only if the terminal is not assigned or, if it needs to be re-assigned to another base.
With the Terminal connected to its communication Base, refer to section: 2.6 Maintenance
When in the Stand-Alone Setup Menu (refer to section: 2. Stand-Alone Setup Menu), press
the number 4 key on the keypad for the Terminal Maintenance.
Terminal Screen: ASSOCIATION SUCCESSFUL
This will assign the Terminal to the base it is on.
1.8.1 Resolving Communication Issues
If a communication problem is experienced:
1.
2.
3.
4.
Turn off the terminal and its base (unplug power from base).
Verify Ethernet is plugged into the base.
Turn base on (plug power in).
Turn terminal on.
For new installations, always plug Ethernet into the base before powering up the base by
plugging in power to the base. Once the base is powered, Terminals associated with that base
can be turned on.
1.9 Communication Base IP Address
When a terminal is associated with a communication base, it establishes a private PPP link to
the base. All communications with the outside world are managed by the base.
Each base can also be configured manually through menu options (see “Menu” column in the
following table).
Parameter
Description
Value
Terminal
IP
IP address
used by the
Ethernet
base.
IP Subnet
Mask
Address.
Internet
Gateway IP
address
Select
dynamic or
static IP
addressing.
15 Digits,
Numeric
IP
SubMask
GatewayIP
IPType
8
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15 Digits,
Numeric
15 Digits,
Numeric
1=DHCP
(Dynamic)
2=Static
Application
Prompt
Enter
Terminal IP
Default
Empty
Menu
Item
Yes
Enter IP
Subnet
Mask
Enter
Gateway IP
Empty
Yes
STANDALONE / Admin
/ SETUP / SYSTEM
SETUP / TCPIP SETUP
/ STATIC
Same as above.
Empty
Yes
Same as above.
Not
applicable.
1=DHCP
No
Set by selection in
STANDALONE / Admin
/
SETUP / SYSTEM
SETUP / TCPIP SETUP
Secure Table Pay Terminal User Guide
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This manual configuration for a base is done using one of the hand-held terminals assigned to
it and it will be done only once (using 1 hand-held terminal). Reboot other hand-held terminals
assigned to this base once the base configuration is completed.
Example: assign static IP addresses to different bases using one terminal.
1. Assign a handheld terminal to its default base.
2. Enter the static IP settings under the Stand-Alone menu for the base through
STANDALONE  Admin  SETUP  SYSTEM SETUP  TCPIP SETUP  STATIC.
3. Within the STATIC IP menu, set the Terminal IP, Gateway IP and IPSubMask.
4. Repeat steps above for the next base.
Note if downloading configuration parameters into handheld terminals (remotely or locally):
Depending on the merchant’s requirements and environment, they may want to use Static IP
settings. In this case, the downloaded parameters listed in the previous table should be left as
blank and IP type set to 2 = Static. When the download is completed, assign terminal(s) to
base(s) as per merchant’s requirements and manually configure Ethernet parameters of the
base(s) using one of the terminals assigned to that base.
1.9.1 Exchanging Bases
If a base will need to be replaced at a merchant site, review the information shown above to
determine Ethernet Setup of the base. The association of all terminals assigned to the old base
can then be removed.
The new base can then be exchanged – connected to Ethernet first followed by connecting
power. All terminals can then be re-associated to the new base as outlined in section: 1.8
Assigning the Terminal to a Communication Base.
If the base is set to Static, the Base Static IP settings can then be entered through one of the
terminals assigned to the new base with the previous information.
If the base is set as Dynamic (DHCP), the above steps do not need to be performed, other than
assigning the terminals to the replacement base.
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1.9.2 MAC Address
The following image is a label from the bottom of a terminal base. The third line shows the
MAC address if the merchant requires it for registration on their network.
1.10 Charging the Battery and Assuring Maximum Battery Life
The terminal is supplied with a lithiumion removable battery.
Feature
Battery Type
Battery Power Rating
Recharge time
Powering mode
Description
Lithium-ion
2050 mAh
4 hours from empty to full charge
‒ Putting the terminal on the base.
‒ Pressing the Green Enter key.
NOTE: Only use the battery pack and power adaptor supplied with the terminal.
Many adaptors may appear similar and plug into the base but do not work properly, causing
erratic behavior, poor charging or even damage to the base.
To charge the battery, place the terminal on the base. Verify the base is powered up. Note that
the battery recharges only if necessary.
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The maximum number of transactions performed with a full battery charge varies
considerably. It could range up to 1000 depending on the following:
‒ The number of receipt copies printed.
‒ The size and format of receipts and reports.
‒ The transaction frequency and duration.
‒ The average distance between the terminal and the communication base.
‒ The time the payment application takes to go into sleep mode.
‒ The amount of time the terminal remains off the base.
‒ The age of the battery.
1.10.1 Battery Icon
1 bar represents from 1% to 20% of full capacity.
2 bars represent from 21% to 40% of full capacity.
3 bars represent from 41% to 60% of full capacity.
4 bars represent from 61% to 80% of full capacity.
5 bars represent from 81% to 100% of full capacity.
• For IWL2xx, the battery is judged to be very low (critical level), when the measured value is
less than 7%.
• The terminal displays a warning indicating a low battery when the battery level is
approximately less than 7% and the terminal is not being powered by the base.
• If the battery status is low, the application displays a low battery warning and it is not
possible to perform any transaction or admin function.
1.10.2 Correctly Charging New Batteries
Following these recommendations will extend the battery life:
• Before using a terminal for the first time, charge the battery until the battery charge icon
indicates battery is fully charged.
• Full charging time after the first time is 4 hours or until the battery indicator indicates fully
charged.
• Every one or two months, allow the terminal to show the low battery warning and shut down
(exhaust the battery charge completely). Then fully charge the battery.
• Batteries that are not used for extended periods of time without charging gradually selfdischarge.
• To prolong the life of batteries that are not used for a long time: store them at room
temperature and charged to 2 or 3 bars. Check the charge level every couple of months and
recharge to 2/3 bars if needed.
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1.10.3 Replacing the Battery
Li-ion battery
2050mAh
Battery
connector
Follow these steps to replace the battery:
1. Remove the terminal from its base and press the [.,#*] and [Yellow Correction] keys at the
same time to turn it off, before handling the battery.
2. Turn the terminal over to the bottom showing, with the smart card reader facing down.
3. Press down the latches at the back of the terminal, under the paper compartment, to
release the cover.
4. Disconnect the battery connector and then remove the battery.
5. Connect the new battery connector to the terminal and replace the battery.
6. Insert the two small teeth that come out from the lower part of the cover, into the two
notches at the bottom of the battery compartment opening.
7. Press the upper part of the cover against the terminal, until the release latches click back
into place. Ensure that the cover is firmly attached to the terminal.
8. Turn the terminal on by pressing the Green Enter key.
1.11 Replacing the Paper Roll
The terminal features an easy-loading printer for fast and easy replacement of paper rolls.
The paper roll is equipped with a low paper warning red (or another color) stripe. When the red
stripe appears, it is time to replace the paper roll. Also, refer to section: 1.11.1 Paper
Specifications and Storage for more information about paper.
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Paper Compartment Diagram
Refer to the diagram while
performing these steps to replace
the paper roll:
1. Pull the large tab, behind the
paper conveyer slot, toward the
front and lift open the cover.
2. Remove the empty paper roll.
3. Insert the new roll of paper as
indicated in the image on the
right.
4. Close the paper compartment
door.
1.11.1 Paper Specifications and Storage
Only Ingenico approved paper rolls should be used.
Feature
Paper Type
Width
Length
Diameter
Paper Roll Description
Paper thermal color White
2.2 in (56 mm)
Approx. 56 ft. (17 m)
1.6 in (40 mm)
When stored, thermal paper should not be exposed to:
‒ Vinyl, plastics, adhesives, shrink-wraps, wet-toner copies or carbon papers.
‒ Office light, UV light.
‒ High humidity (above 65% relative humidity).
‒ Temperatures above 25 degrees Celsius (77 degrees Fahrenheit).
1.12 Recommended Terminal Cleaning Instructions
Plastic Part Cleaning
Do not use any type of alcohol because it will damage the plastic parts.
To clean the plastic parts:
1. Use Ingenico wipes part number 296118801.
2. Use damp but not fluffy cloth (damp with soapy water).
For more details please go to the Ingenico web site: http://ingenico.cleaningcards.com
Smart Card Reader and MSR Head Cleaning
To clean the Smart card reader pins and Magnetic head, Ingenico advises the use of cleaning
cards part number 296118799.
For more details please go to the Ingenico web site: http://ingenico.cleaningcards.com
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2. Stand-Alone Admin Menu
To enter the Stand-Alone Admin Menu, press the F-Key, above
the Red Cancel key (Refer to 1.2 Terminal Function Keys,
Figure 2).
A selection will appear on the screen to choose Stand-Alone or
Menu for SecureTablePay.
Press the F1 key under F1 on the screen to enter the StandAlone state.
Enter the Admin Password: defaulted to 6 zeros: 000000 (refer
to section: 2.9 Password Configuration to change the
password) and press the Green Enter key at the bottom, right of
the keypad.
CHOOSE
F1->STANDALONE
F4->MENU
F1
F4
ENTER
ADMIN PASSWORD
TID 123
Press the F1 key under Setup for the Stand-Alone Menu.
WELCOME
Setup
Stand-Alone Setup Menu
Press the corresponding key number on the keypad for the
numbered menu selection on the screen.
Start
1. REPORTS
2. SETUP
3. PRINT SETUP
4. MAINTENANCE
2.1 Extended Stand-Alone Setup Menu
To access additional Stand-Alone Setup Menu selections, press
the Down arrow, between the Terminal Function Keys (Refer to
1.2 Terminal Function Keys, Figure 3).
To return to the previous menu selections, press the Up arrow,
between the Terminal Function Keys (Figure 3).
5. HELP DESK
6. TRAINING MODE
7. PWD CONFIG
8. INFO SCREEN
2.2 Setup/System Setup
When in the Stand-Alone Setup Menu, press the number 2 key on the keypad to enter the
Terminal Setup.
Screen: 1. OPTIONS 2. SYSTEM SETUP
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Press 2 for System Setup.
Screen: ADMIN PASSWORD + OK
Enter the Admin Password: defaulted to 6 zeros: 000000 and press the Green Enter key.
2.2.1 Changing the Terminal Date and Time
NOTE: The Batch must be cleared to change the date and time or, they will not display.
If necessary, the Batch can be cleared by going to STANDALONESetup5. HELP DESK2.
CLEAR BATCH. WARNING: Clearing the Batch will delete all transactions. Confirm the Host
received all transactions first.
Screen: TERMINAL DATE (YYYYMMDD) + OK
Enter the current date as the full year, month number, day and press the Green Enter key.
Press the Green Enter key to continue if the date is already set and acceptable.
Press the Red Cancel key to exit.
Screen: TERMINAL TIME (HHMM) + OK
100 Hours Military Time
Time entries are in 100 hours or Military Time.
Refer to the following table for the time values to enter.
AM
12:00
(Midnight)
1
2
3
4
5
100 Hours
AM
100 Hours
00:00
6
06:00
01:00
02:00
03:00
04:00
05:00
7
8
9
10
11
07:00
08:00
09:00
10:00
11:00
PM
12:00
(Noon)
1
2
3
4
5
100 Hours
PM
100 Hours
12:00
6
18:00
13:00
14:00
15:00
16:00
17:00
7
8
9
10
11
19:00
20:00
21:00
22:00
23:00
Enter the current time as the hour and minute and press the Green Enter key.
Press the Green Enter key to continue if the time is already set and acceptable.
Press the Red Cancel key to exit.
The date and time will display in the
Terminal Status Bar, above the screen.
Terminal
Bluetooth
Comms
Network
Time 3: 5
Date 02/16/2017
Connection
Battery
TID 123
Continued after Date and Time settings if they display in System Setup:
Screen: 1. DNS SETUP 2. TERMINAL SETUP
Press 1 for DNS Setup.
Screen: AUTOMATIC DNS YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Press 2 for Terminal Setup.
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Screen: 1. NONE 2. DYNAMIC 3. STATIC
Press 1 for None.
Press 2 for Dynamic to automatically get the IP address for the terminal.
Press 3 for Static Screen: TERMINAL ADDRESS + OK to enter an IP address. Press the Green
Enter key to continue.
NOTE: These selections can restart the terminal.
2.3 Setup/Options
Screen: 1. OPTIONS 2. SYSTEM SETUP
Press 1 for Options.
Screen: ADMIN PASSWORD + OK
Enter the Admin Password: defaulted to 6 zeros: 000000 and press the Green Enter key.
Screen: TIP OPTION YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: TIP PRESET 1 + OK 10
10
This is the first preassigned Tip percentage that can be selected when a payment using the
Terminal is made.
Keep the setting or enter a new setting.
Press the Green Enter key to continue.
Screen: TIP PRESET 2 + OK 15
15
This is the second preassigned Tip percentage that can be selected when a payment using the
Terminal is made.
Keep the setting or enter a new setting.
Press the Green Enter key to continue.
Screen: ENTER LAST 4 DIGITS NO
NO YES
After a credit card, has been used in the Terminal, this setting provides a prompt to enter the
last 4 digits of the credit card number for confirmation.
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
When in the Stand-Alone Setup Menu, press the corresponding
key number on the keypad for the numbered selection on the
screen.
1. REPORTS
2. SETUP
3. PRINT SETUP
4. MAINTENANCE
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2.4 Print Setup
When in the Stand-Alone Setup Menu, press the number 3 key on the keypad to enter the
Terminal Print Setup.
Screen: PAUSE BETWEEN COPIES YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: PRINT INTERVAL + OK
5
Enter the amount of time in seconds for the pause between copies.
Enter, example: 1 for 1 second and press the Green Enter key (Default: 5).
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: PRINT DECLINED RECEIPT? YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: PRINT VOID RECEIPT? YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: PRINT FORCED RECEIPT? YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: FOOTER #1 + OK
ENJOY YOUR DAY
Top line message at end of printed receipt.
Enter a new message and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: FOOTER #2 + OK
PLEASE COME AGAIN
Second line message at end of printed receipt.
Enter a new message and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: FOOTER #3 + OK
THANK YOU
Last line message at end of printed receipt.
Enter a new message and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
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When in the Stand-Alone Setup Menu, press the corresponding
key number on the keypad for the numbered selection on the
screen.
1. REPORTS
2. SETUP
3. PRINT SETUP
4. MAINTENANCE
2.5 Reports
When in the Stand-Alone Setup Menu, press the number 1 key on the keypad for the Terminal
Reports.
Screen: Select: 1. BATCH REPORTS, 2. TERM CFG (Terminal Configurations), 3. EMV
PARAMETERS
Pressing the key numbers corresponding with the selections will print a related report.
Pressing 1 for Batch Reports will display selections: 1. TERM DETAILS (Terminal Details
Report), 2. TERM SUMMARY (Terminal Totals Summary)
2.6 Maintenance
When in the Stand-Alone Setup Menu, press the number 4 key on the keypad for the Terminal
Maintenance.
Screen: ASSOCIATION SUCCESSFUL
Assigns a terminal to a communication base (refer to section: 1.8 Assigning the Terminal to a
Communication Base).
When in the Stand-Alone Setup Menu, press the corresponding
key number on the keypad for the numbered menu selection on
the screen.
1. REPORTS
2. SETUP
3. PRINT SETUP
4. MAINTENANCE
Extended Stand-Alone Menu
To access additional Stand-Alone Setup Menu selections, press
the Down arrow, between the Terminal Function Keys (Refer to
1.2 Terminal Function Keys, Figure 3).
To return to the previous menu selections, press the Up arrow,
between the Terminal Function Keys (Figure 3).
5. HELP DESK
6. TRAINING MODE
7. PWD CONFIG
8. INFO SCREEN
2.7 Help Desk
When in the Extended Stand-Alone Admin Menu, press the number 5 key on the keypad to
enter the Help Desk.
Screen: SUPER PASSWORD + OK
NOTE: Contact the Help Desk for the Super Password.
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Screen: Select: 1. CLEAR REVERSAL, 2. CLEAR BATCH, 3. DIAGNOSTICS, 4. TIMEOUTS
Press 1 to clear Reversal
Press 2 to clear the Batch.
Press 3 for DIAGNOSTICS
Screen: Select: 1. MSR TEST, 2. PRINTER TEST, 3. PING
1. MSR Test (Magstripe)
Screen: MSR TEST RUN MSR TEST?
NO YES
Press the F1 key under NO or the F4 key under YES.
2. Printer Test
Screen: PRINTER TEST RUN PRINT TEST?
NO YES
Press the F1 key under NO or the F4 key under YES.
3. PING
Screen: PING TEST
IP NAME
Pressing F1 under IP:
Screen: ENTER IP ADDRESS + OK
Enter the IP Address and press the Green Enter key.
Pressing F4 under NAME:
Screen: ENTER IP NAME + OK
Enter the IP Name and press the Green Enter key.
Press 4 for TIMEOUTS.
Enter a duration in seconds to change a timeout and press the Green Enter key.
If a setting is acceptable, press the Green Enter key to continue.
Screens:
MERCHANT DISPLAY TIMEOUT + OK 60
60
CUSTOMER DISPLAY TIMEOUT + OK 60
60
ERROR MESSAGE TIMEOUT + OK 3
3
DEADMAN TIMER3 + OK 60
60
PASS TO CUSTOMER + OK 5
5
PASS TO SERVER + OK 5
5
3
Deadman Timer: If a transaction has been authorized and a response is not received before this delay ends,
the transaction will continue without user intervention.
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ETHERNET CONNECT TIMEOUT + OK 10
10
ETHERNET RETRY COUNTER + OK 1
1
ETHERNET RECEIVE TIMEOUT + OK 65
65
When in the Stand-Alone Setup Menu, press the corresponding
key number on the keypad for the numbered menu selection on
the screen.
1. SALE
2. REFUND
3. VOID
4. REPRINT
Extended Stand-Alone Setup Menu
To access additional Stand-Alone Setup Menu selections, press
the Down arrow, between the Terminal Function Keys (Refer to
1.2 Terminal Function Keys, Figure 3).
To return to the previous menu selections, press the Up arrow,
between the Terminal Function Keys (Figure 3).
5. HELP DESK
6. TRAINING MODE
7. PWD CONFIG
8. INFO SCREEN
2.8 Training Mode
Training Mode places the Terminal in an isolated state so a merchant can train their staff with
it. Training Mode will prevent transmitting training transactions for authorization.
Press 6 for Training Mode in the Extended Stand-Alone Setup Menu.
Screen: MERCHANT PASSWORD + OK
Enter the Merchant Password: defaulted to 4 zeros: 0000 and press the Green Enter key.
Screen: TRAINING NO
NO YES
Press F4 under YES to put the terminal in Training Mode.
TRAINING will display on the idle screen.
Press F1 under NO to remove Training Mode or press the Green Enter key to continue.
2.9 Password Configuration
Press 7 for Pwd Config in the Extended Stand-Alone Setup Menu.
Enter the following selections:
1. SET MERCH PWD
Screen: MERCHANT PASSWORD + OK
Enter the new password (4-digit maximum) and press the Green Enter key.
2. SET ADMIN PWD
Screen: ADMIN PASSWORD + OK
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Enter the new password (6-digit maximum) and press the Green Enter key.
NOTE: The Admin password overrides the merchant password.
3. REPORT PWD CFG
Screen: ADMIN PASSWORD + OK
Enter the Admin password and press the Green Enter key.
Screen: BATCH REPORTS YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: TERM CONFIG YES (Terminal Configuration)
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
4. FINAN PWD CFG
Screen: ADMIN PASSWORD + OK
Enter the Admin password and press the Green Enter key.
Screen: REFUND YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: VOID YES
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
NOTE: To navigate between selections, press the up/down arrow buttons in the middle
of the keypad, below the screen.
5. MISC PWD CFG
Screen: ADMIN PASSWORD + OK
Enter the Admin password and press the Green Enter key.
Screen: PRINT SETUP MENU NO
NO YES
Press the F1 key under NO or the F4 key under YES and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
2.10 Info Screen
Press 8 for Info Screen in the Extended Stand-Alone Setup Menu.
Screen: 123 (Terminal ID)
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3. Stand-Alone Transaction Menu
To enter the Stand-Alone Transaction Menu, press the F-Key,
above the Red Cancel key (Refer to 1.2 Terminal Function
Keys, Figure 2).
A selection will appear on the screen to choose Stand-Alone or
the Menu for SecureTablePay.
Press the F1 key under F1 on the screen to enter the StandAlone state.
CHOOSE
F1->STANDALONE
F4->MENU
F1
F4
Enter the Admin Password: defaulted to 6 zeros: 000000 and
press the Green Enter key at the bottom, right of the keypad.
ENTER
ADMIN PASSWORD
TID 123
Press the F4 key under Start for the Stand-Alone Transaction
Menu.
WELCOME
Setup
Stand-Alone Start Menu
Press the corresponding key number on the keypad for the
numbered menu selection on the screen.
Start
1. SALE
2. REFUND
3. VOID
4. REPRINT
3.1 Extended Stand-Alone Start (Transaction) Menu
To access additional Stand-Alone Start Menu selections, press
the Down arrow, between the Terminal Function Keys (Refer to
1.2 Terminal Function Keys, Figure 3).
To return to the previous menu selections, press the Up arrow,
between the Terminal Function Keys (Figure 3).
5. FORCE
3.2 Sale
When in the Stand-Alone Start Menu, press the number 1 key on the keypad to enter Sale to
process a payment transaction.
Screen: SALE AMOUNT + OK
$0.00
Enter the payment amount, example: 1000 for $10.00 and press the Green Enter key, at the
bottom, right of the keypad.
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Screen: PRESS OK AND PASS TERMINAL TO CARDHOLDER
Press the Green Enter key.
Screen: SALE $10.00 OK?
Press F4 under OK or the Green Enter key.
Screen:
SALE
ADD TIP?
%
$AMT
SKIP
3.2.1 Adding a Tip
The cardholder can add a tip by pressing the F1 key under the percent % sign for a percentage
tip to be automatically calculated and added or, F2 under $AMT to add a tip amount or, F4
under SKIP to not add a tip (Figure 4).
3.2.2 Adding a Percent % Amount Tip
Up/Down Arrow Buttons
Figure 4
%
F1
$AMT
F2

Press the F1 key under %, at the far
left of the up/down arrow buttons
(Figure 4).
To not leave a tip, press the F4 key
under SKIP.
Function Keys F1
F2
SKIP
F3
F4

F3
F4
Screen: SALE SELECT TIP PERCENTAGE
10% 15% OTHER
(NOTE: 10% 15% are configurable in STANDALONE Setup2. SETUP1. OPTIONSTIP
PRESET1TIP PRESET2)
Press F1 under 10%, F2 under 15% or add a different tip percent amount by pressing F4 under
OTHER.
Press F4 under OTHER.
Screen: TIP % + OK
Press, example: 20 for a 20% tip and then press the Green Enter key.
Screen:
SALE
TIP
$10. 00
$2. 00
TOTAL $12.00 OK?
Press F4 under OK.
Screen: INSERT or SWIPE CARD
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The cardholder swipes their card, in the card swipe reader, on the right side of the terminal or
inserts it at the bottom.
Screen: SALE TRANS APPROVED THANK YOU OBTAIN CARD
Press the Green enter key to continue.
Screen: SALE APPROVED AUTH # XXXXXX $12.00 RETURN CARD
Press the Green Enter key and the terminal will print a receipt.
3.2.3 Adding a Tip Amount
Press F2 under $AMT (Figure 4)
Screen: TIP $AMT + OK
$0.00
Press the amount for the cash tip, Example: 200 for $2.00 and press the Green Enter key.
Follow the screens the same as for a % tip to complete the transaction.
3.3 Refund
Stand-Alone Start Menu
When in the Stand-Alone Start Menu, press 2 for Refund.
1. SALE
2. REFUND
3. VOID
4. REPRINT
Screen: MERCHANT PASSWORD + OK
Enter the Merchant Password: defaulted to 4 zeros: 0000 and press the Green Enter key.
NOTE: The Admin password overrides the merchant password.
Screen: INVOICE # + OK
Enter the invoice number and press the Green Enter key.
Screen: REFUND AMOUNT + OK
$0.00
Enter the refund amount, example: 1000 for $10.00 and press the Green Enter key.
Screen: PRESS OK AND PASS TERMINAL TO CARDHOLDER
Press the Green Enter key.
Screen: INSERT or SWIPE CARD
The cardholder swipes their card, in the card swipe reader, on the right side of the terminal or
inserts it at the bottom.
Screen: REFUND $10:00 OK?
Press the Green Enter key.
Screen: REFUND TRANS APPROVED THANK YOU OBTAIN CARD
Screen: REFUND APPROVED AUTH # XXXXXX $10.00 RETURN CARD
After authorization, the screen will say:
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Screen: PRESS ENTER AND PASS TERMINAL TO SERVER OBTAIN CARD
Press the Green Enter key and the terminal will print a receipt.
3.4 Void
A Void is possible to do while a Batch is open.
Stand-Alone Start Menu
When in the Stand-Alone Start Menu, press 3 for Void.
1. SALE
2. REFUND
3. VOID
4. REPRINT
Screen: MERCHANT PASSWORD + OK
Enter the Merchant Password: defaulted to 4 zeros: 0000 and press the Green Enter key.
Screen: VOID GET LAST TRANSACTION?
OTHER LAST
Press the F1 key under OTHER
Screen: SEQUENCE NO + OK
Locate a receipt sequence number to Void.
Enter the 6 digits of the sequence number.
Press the Green Enter key to continue.
Or press the F4 key under LAST.
The last transaction should show, Example: SALE, REFUND or
press the F1 key under OTHER to enter a sequence number,
like the previous OTHER selection.
Press the F4 key under OK? to Void the displayed Last
transaction.
Sequence #
REFUND
OOOO29
****1732
CR
OTHER
$10. 00
OK?
Screen: INSERT or SWIPE CARD
Screen: VOID APPROVED AUTH # XXXXXX $10.00 RETURN CARD
A receipt is printed.
3.5 Reprint
Transactions in an open batch can be reprinted.
Stand-Alone Start Menu
When in the Stand-Alone Start Menu, press 4 for Reprint.
1. SALE
2. REFUND
3. VOID
4. REPRINT
Screen: REPRINT GET LAST TRANSACTION?
OTHER LAST
Press the F1 key under OTHER
Screen: SEQUENCE NO + OK
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Locate a receipt sequence number to Reprint.
Enter the 6 digits of the sequence number.
Press the Green Enter key to reprint the transaction.
Or press the F4 key under LAST to reprint the last transaction.
3.6 Force Post
• WARNING: Call for an Authorization Number before proceeding.
• A Force Post sale is used when authorization for a sale is obtained from a telephone
communication and it needs to be recorded in the current batch for settlement.
Extended Stand-Alone Start Menu
To access additional Stand-Alone Start Menu selections, press
the Down arrow, between the Terminal Function Keys (Refer to
1.2 Terminal Function Keys, Figure 3).
To return to the previous menu selections, press the Up arrow,
between the Terminal Function Keys (Figure 3).
5. FORCE
When in the Extended Stand-Alone Transaction Menu, press 5 for Force Post.
Screen: AUTHORIZATION # + OK
Enter the Authorization Number that was obtained from the Card Issuer, example: 123456.
Press the Green Enter key.
Screen: INSERT or SWIPE CARD
Screen: FORCE POST AMOUNT + OK $0.00
Enter the payment amount, example: 1000 for $10.00 and press the Green Enter key.
Screen: FORCE POST TRANS APPROVED THANK YOU OBTAIN CARD
Press the Green Enter key.
Screen: FORCE APPROVED AUTH # XXXXXX $10.00 RETURN CARD
Press the Green Enter key and the terminal will print a receipt.
4. SecureTablePay
SecureTablePay connects the terminal keypad to a POS (RMS Restaurant Management
System) computer, using TGI (Terminal Gateway Interface).
For the terminal hardware setup, please refer to section: 1. Wireless Terminal Keypad, For
POS operation.
4.1 TGI Installation
•
•
•
•
The TGI (Terminal Gateway Interface) client is installed on the premises POS computer.
Go to http://www.terminalmanagement.ca
Select TGI and login.
If a user name and password is required to login, please contact
[email protected]
• Download the TGI client and license.
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• Install TGISecure.
• Add the license file to C:Program Files (x86)Terminal Management ConceptsTGI
SecureTGI_Client.
• Locate the TGIClient folder and open the gateway_sm properties file.
• Make any of the following most common changes:
tgi.client.changepos=1
‒ If the POS is Aloha, Micros, Squirrel = 0
‒ Leave defaulted to 1 for all other POS.
pos.type=4
‒ Leave defaulted to 4 for all other POS or change to 1 (for Aloha), 2 (for Micros), 3 (for
Squirrel).
pos.server.ip=127.0.0.1
‒ IP address of the POS server.
‒ Leave the same if on the same machine as the TGI Client.
‒ Refer to 4.2 Get the POS (RMS4) IP
pos.server.ip2=127.0.0.1
‒ Backup IP address of the POS server.
‒ Usually the same as the previous pos.server.ip field.
pos.server.port=5656
‒ Port the POS server is listening.
‒ Change to 8001 for Micros.
pos.termid=99
‒ If Aloha, usually change to the interface terminal setup ID.
pos.server.mode=2
‒ Set as 2 for normal operation.
• Setup the TGI client as a service.
• Go to C:Program Files (x86)Terminal Management
ConceptsTGISecureInstall_As_ServiceTGI InstallAsService (select) Win32 (or) Win64
(click on) InstallTGIClientService32 (or) InstallTGIClientService64.
• To check that the service is running, go to the Services Menu on the computer. Select Run
on the computer and enter services.msc, and click OK. Search the list to find TgiClient. Its
Status should say Started. If not, right click it and start it. Its Startup Type should say
Automatic. If not, right click it, select Properties and change the Startup type to Automatic.
4.2 Get the POS (RMS) IP
• The IP address of the POS (RMS Restaurant Management System) computer must be
recorded to add to the Terminal configurations.
‒ Select the Command Prompt at the POS (RMS) computer.
‒ Type ipconfig and press enter.
‒ Get the IP address for the POS (RMS) computer.
4
RMS (Restaurant Management System)
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‒ NOTE: Confirm tgi.client.service.port=9999 is not blocked. Refer to: TGIClient folder
gateway_sm properties file.
NOTE: For further information, please refer to the SecureTablePay TGI User Guide.
4.3 Terminal Configuration
To enter the SecureTablePay state, press the F-Key, above the
Red Cancel key (Refer to 1.2 Terminal Function Keys, Figure
2).
A selection will appear on the screen to choose Stand-Alone or
Menu for SecureTablePay.
Press the F4 key under F4 on the screen to enter the
SecureTablePay state (Refer to 1.2 Terminal Function Keys,
Figure
3).Admin Password: defaulted to 6 zeros: 000000 and
Enter the
press the Green Enter key at the bottom, right of the keypad
(Refer to 1.2 Terminal Function Keys, Figure 2).
CHOOSE
F1->STANDALONE
F4->MENU
F1
F4
ENTER
ADMIN PASSWORD
TID 12345678
Screen: ENTER POS URL (NOTE: Not used for SecureTablePay)
Press the Green Enter key to continue.
Screen: LOCAL IP ADDRESS Example: XXX.XXX.X.XX PRESS OK TO CONT
This is the IP address that the Terminal occupies on the network. Press the Green Enter key to
continue.
Screen: ENTER POS IP ADDRESS
Enter the POS computer IP address from 4.2 Get the POS IP.
Press the keypad .,#* button to add a period between the numbers.
Press the Green Enter key to continue.
Screen: ENTER POS PORT 9999
Enter a new setting or, if the setting is already done and acceptable, press the Green Enter key
to continue.
Screen: GET POS SETTING Example: XXX.XXX.X.XX
YES NO
Press the F1 key under YES.
Screen: PLEASE WAIT CONNECTING
Screen: ENTER POS TYPE 1
Enter another value and press the Green Enter key or press the Green Enter key to continue.
Screen: TABLE NUMBER YES
YES NO
Press the F1 key under YES or the F4 key under NO and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: CHECK NUMBER NO
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YES NO
Press the F1 key under YES or the F4 key under NO and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: CASH ALLOWED NO
YES NO
Press the F1 key under YES or the F4 key under NO and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: SHOW TABLE #? YES
YES NO
Press the F1 key under YES or the F4 key under NO and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
Screen: SHOW TABLE NAME? YES
YES NO
Press the F1 key under YES or the F4 key under NO and press the Green Enter key.
If the setting is already done and acceptable, press the Green Enter key to continue.
4.4 Terminal Status
• Check that the Terminal is working properly
by viewing its Status bar at the top of the
screen.
‒ The Network Connection should be
showing all green.
Terminal
Bluetooth
Comms
Network
Connection
Time
Date
3: 5
02/16/2017
Battery
TID 123
4.5 Terminal Operation
Reprint Transaction
When the Terminal is in SecureTablePay state: Screen: TID XXX SWIPE/KEY SERVER, pressing
F4 (refer to the following Figure 5) will display:
Screen: REPRINT GET LAST TRANSACTION?
OTHER LAST
Pressing the F1 key under OTHER:
Screen: SEQUENCE NO + OK
Enter the sequence number for the receipt to reprint and press the Green Enter key at the
bottom, right of the keypad to print the receipt.
Pressing F4 under LAST will reprint the previous transaction.
Server Logs on to the Terminal
When the Terminal is in SecureTablePay state: Screen: TID XXX SWIPE/KEY SERVER, the
Server will log on to the terminal by either:
• Swiping their ID Card at the right side of the Terminal.
V1.0 DRAFT
Secure Table Pay Terminal User Guide
29
• Key in their server id code on the Terminal Keypad. Press the Green Enter key at the
bottom, right of the keypad to continue.
Screen: Enter TABLE No. (Optional. Refer to section: 4.3 Terminal Configuration)
Enter the Table Number for transaction processing or press the Green Enter key at the bottom,
right of the keypad to continue.
Screen: Enter CHECK No. (Optional. Refer to section: 4.3 Terminal Configuration)
Enter the Check Number for transaction processing or press the Green Enter key to continue.
Screen Example:
‒ Tables in use or Open will show. Tables not
TABLE#20 RES1
in use or Closed will not show.
‒ Select a table number using the middle,
up/down arrow keypad buttons, below the
screen (refer to the following Figure 5). Press
the Green Enter key.
TABLE#24 RES2
RES1, RES2 etc.
are table names.
TABLE#25 RES3
TABLE#28 RES4
NOTE: If Screen: TABLES NOT AVAIABLE means POS is not set up or Server has no OPEN
tables.
Screen:
‒ Press the F4 key under OK, at the far right of the
TABLE 25 RES3
up/down buttons (refer to the following Figure 5).
CHECK 341
TOTAL $3.20
OK
Figure 5
Up/Down Arrow Buttons


Function Keys F1
Screen:
F2
F3
F4
‒ Press the F4 key under FULL or the F1 key under
Choose
TOTAL: $3.20
SPLIT
OK
SPLIT.
FULL
4.5.1 Full Payment
The bill is completely paid with one transaction.
‒ Press F4 under FULL
Screen: PRESS OK AND PASS TERMINAL TO CARDHOLDER
Screen: SALE $3.20 OK?
Press F4 under OK or press the Green Enter key.
30
DRAFT
Secure Table Pay Terminal User Guide
V1.0
Screen:
‒ The cardholder can add a tip by pressing the F1 key
SALE
under the percent % sign for a percentage tip to be
automatically calculated and added or, F2 under
$AMT to add a tip amount or, F4 under SKIP to not
add a tip.
ADD TIP?
%
$AMT
SKIP
4.5.2 Adding a Tip
Adding a percent % amount tip:
Press F1 under %
Screen: SALE SELECT TIP PERCENTAGE
10% 15% OTHER (NOTE: 10% 15% are configurable in STANDALONE Setup2. SETUP1.
OPTIONSTIP PRESET1TIP PRESET2)
Press F1 under 10%, F2 under 15% or add a different tip percent amount by pressing F4 under
OTHER.
Press F4 under OTHER.
Screen: TIP % + OK
Press, example: 20 for a 20% tip and then press the Green Enter key.
Screen: TAP INSERT or SWIPE CARD
The cardholder taps, inserts or swipes their card, in the card swipe reader, on the right side of
the terminal or inserts it at the bottom.
4.5.3 Contactless Payment and Pay Including PIN
Contactless Payment (TAP)
When the TAP INSERT or SWIPE CARD
prompt displays, hold the card over the
green dot that appears at the upper, left
corner of the Terminal Status Screen for
Tap payment.
Tap card over green dot
3: 5
02/16/2017
TID 123
Pay Including PIN
Optional Display: Screen: ENTER PIN + ENTER
If card supports PIN entry and then press the Green enter key.
After authorization, the screen will say:
Screen: SALE TRANS APPROVED THANK YOU OBTAIN CARD
Press the Green Enter key.
Screen: PRESS OK AND PASS TERMINAL TO SERVER OBTAIN CARD
Press the Green Enter key and the terminal will print a receipt.
Screen: SWIPE LOYALTY CARD
If there is no bonus card to swipe, press the Red Cancel key to exit.
Adding a tip amount:
V1.0 DRAFT
Secure Table Pay Terminal User Guide
31
Press F4 under $AMT
Screen: TIP $AMT + OK?
$0.00
Press the amount for the tip, example: 100 for $1.00 and press the Green Enter key.
Follow the screens the same as for a % tip to complete the transaction.
4.5.4 Cash Payment
If CASH ALLOWED YES is selected in the SecureTablePay section: 4.3 Terminal
Configuration, SELECT PAYMENT METHOD CASH CARD will display during a sale
transaction.
This provides an option to pay the amount by cash by pressing the F1 key under CASH or F4
key under CARD.
Pressing the F4 key under card will continue through the paying by card process.
Pressing the F1 key under cash will display: Screen: PLEASE CONFIRM PERFORM PAYMENT
BY CASH NO YES
After the Server has been paid by cash, pressing the F4 key under YES will apply the payment.
Pressing the F1 key under NO will return the screen back to the cash or card selections.
4.5.5 Split Payment
The bill is paid by separate transactions.
Screen:
SPLIT
Screen:
‒ Press F1 under SPLIT
Choose
TOTAL: $3.20
FULL
‒ Press F1 under YES
Choose
TOTAL: $3.20
SPLIT EQUALLY?
YES
NO
Split Equally
Screen: Enter # of Splits
Press, example: 3 and the Green Enter key.
32
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Secure Table Pay Terminal User Guide
V1.0
Screen:
‒ The Split amount is separated equally.
‒ Pressing F4 under NO will return to Enter # of Splits
‒ Press F1 for YES.
BALANCE: $3.20
SALE: $1.06
SPLIT#: 1
NO
YES
Screen: PRESS OK AND PASS TERMINAL TO CARDHOLDER
Screen: SALE $1.06 OK?
Screen: SALE ADD TIP? % $AMT SKIP
Follow the same procedures as the ones under section 4.5.2 Adding a Tip
When the transaction for the first Split is completed, moving on to the next Split will occur.
Screen: BALANCE $2.14 SALE $1.06 SPLIT# 2
YES NO
Follow the same procedures as SPLIT# 1.
SPLIT# 3 will appear after the SPLIT# 2 transaction is completed. Follow the same procedures
as SPLIT# 1 and 2 until the entire amount due has been paid.
Split by Paying Different Amounts
When SPLIT has been selected and the Screen: Choose Total: $3.20 SPLIT EQUALLY? YES
NO displays, press F4 under NO.
Screen:
‒ Enter a separate payment amount, example: $1.00.
‒ Press 100 and then the Green Enter key.
ENTER AMOUNT
BALANCE: $3.20
$0.00
Screen:
YES
V1.0 DRAFT
‒ Press F1 under YES.
‒ The next screens will follow in the same ways like in
BALANCE: $3.20
SALE: $1.00
SPLIT#: 1
NO
the previous Split Equally.
‒ Each different Split amount will be entered and
possible Tip added by each cardholder swiping or
inserting their card, until the entire amount due has
been paid.
Secure Table Pay Terminal User Guide
33
Index
Admin Password ............................................. 14
Aloha .............................................................. 27
Authorization # ............................................... 26
Battery Specs .................................................. 10
Cash Allowed .................................................. 29
Check No. Enter .............................................. 30
Check Number ................................................ 28
Clear Batch ..................................................... 18
Clear Reversal ................................................. 18
Communication Error Message ........................ 7
Countertop Terminal ........................................ 4
DHCP TCPIP..................................................... 16
Diagnostics ..................................................... 18
Digits Last 4 Confirm....................................... 16
Dimensions Terminal ........................................ 2
DNS Setup ....................................................... 15
Electrical Power Outlet ..................................... 4
EMV .................................................................. 1
Ethernet............................................................ 1
Extended Stand Alone Setup Menu ............... 14
Extended Stand Alone Start (Transaction)
Menu .......................................................... 22
F Key ................................................................. 2
Footer#1 ......................................................... 17
Footer#2 ......................................................... 17
Footer#3 ......................................................... 17
Function Keys ............................................. 2, 30
Green Enter Key ............................................... 2
IP Address ......................................................... 1
Micros ............................................................. 27
34
DRAFT
Password Batch Reports .................................21
Password Finan PWD CFG ..............................21
Password Misc PWD CFG ................................21
Password Print Setup Menu ...........................21
Password Refund ............................................21
Password Report PWD CFG ............................21
Password Set Admin .......................................20
Password Set Merchant ..................................20
Password Term Config ....................................21
Password Void ................................................21
POS (RMS) Computer .....................................26
POS (RMS) IP ...................................................27
POS Computer ..................................................1
POS IP Address................................................28
POS Port..........................................................28
POS Setting .....................................................28
POS Type .........................................................28
POS URL ..........................................................28
Print Declined Receipt? ..................................17
Print Forced Receipt? .....................................17
Print Interval ...................................................17
Print Pause Between Copies ...........................17
Print Void Receipt? .........................................17
Printer Test .....................................................19
Reboot Terminal ...............................................1
Red Cancel Key .................................................2
Reports Batch .................................................18
Reports Batch Term Details ............................18
Reports Batch Term Summary ........................18
Reports EMV Parameters ...............................18
Secure Table Pay Terminal User Guide
V1.0
Reports TERM CFG..........................................18
Reprint Transaction ........................................29
RES1 RES2. etc. ...............................................30
SecureTablePay state .....................................28
Sequence # .....................................................25
Show Table # ..................................................29
Show Table Name ...........................................29
Split by Paying Different Amounts..................33
Split Equally ....................................................32
Squirrel ...........................................................27
Stand Alone Setup Menu ................................14
Stand Alone Start (Transaction) Menu ...........22
Static TCPIP .....................................................16
Super Password ..............................................18
Table No. Enter ...............................................29
Table Number .................................................28
TCPIP Setup ....................................................15
Terminal Base Assignment ...............................8
Terminal Base Association ..............................18
Terminal Date .................................................15
Terminal IP Address ........................................28
Terminal Management Concepts ...................27
Terminal Status ...............................................29
Terminal Status Bar Date Time .......................15
Terminal Time .................................................15
Test MSR Magstripe .......................................19
Test Ping .........................................................19
TGI client.........................................................26
TGI Config Folder ............................................27
TGI Gateway sm Properties File .....................27
TGI License ......................................................26
TGI Terminal Gateway Interface .....................26
TGISecure .......................................................26
TID ....................................................................2
Time Terminal 100 Hours ...............................15
Time Terminal Military Time ..........................15
Timeout Customer Display .............................19
Timeout Deadman Timer ................................19
V1.0 DRAFT
Timeout Error Message ................................. 19
Timeout Ethernet Connect ............................ 20
Timeout Ethernet Receive ............................. 20
Timeout Merchant Display ............................ 19
Timeout Pass to Customer ............................. 19
Timeout Pass to Server .................................. 19
Timeout Retry Counter .................................. 20
Timeouts ........................................................ 18
Tip Do Not Leave............................................ 23
Tip Option ...................................................... 16
Tip Preset1 ..................................................... 16
Tip Preset2 ..................................................... 16
Weight Terminal .............................................. 2
Yellow Correction Key ...................................... 2
Secure Table Pay Terminal User Guide
35


Accompanying Data:

Ingenico iWL250 3G Cash Register, Handhelds PDF Quick User Manual (Updated: Saturday 24th of June 2023 08:56:46 PM)

Rating: 4.6 (rated by 64 users)

Compatible devices: Link/2500, i7910+, iCT2 Series, 5100, iCT2XX, Desk 3500 with Pin-pad, iWL258, 3000.

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Text Version of Quick User Manual

(Ocr-Read Summary of Contents of some pages of the Ingenico iWL250 3G Document (Main Content), UPD: 24 June 2023)

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