INTRODUCTION
We wish you a great FREECOM 4+ experience and encourage you to visit www.cardosystems.com/support/freecom-4-plus/ regarding any questions, suggestions or comments you may have.
If you have not yet installed the FREECOM 4+ unit on your helmet, please install it as described in the Installation Guide provided in the package.
And don’t forget to register your FREECOM 4+ at www.cardosystems.com/update.
Register your FREECOM 4+
Registering your device allows you to download software patches, enjoy new features that are offered from time to time, and most importantly, assures smooth handling of any warranty issues you may have. Your registered FREECOM4+ is also eligible for free product upgrades.
It’s easy, just visit www.cardosystems.com/update and you’ll be done in no time. Also, rest assured: Cardo does not share your details with others.
Be SMART, register your FREECOM 4+.
GETTING STARTED
GETTING TO KNOW YOUR FREECOM 4+
CHARGING THE FREECOM 4+
Make sure that your FREECOM 4+ battery is charged for at least 4 hours before initial use.
To charge the unit:
- Using the supplied USB cable, connect your computer or wall charger to the USB port on your FREECOM 4+.
- Charging with the wall charger is faster than via a computer USB port.
- Charging your unit switches it off automatically. To use your unit while it is being charged, switch it on. (see Switching Your Unit On/Off).
While charging, the LED indicates the charging status as follows:
- Red LED on — charging
- Red LED off — charging complete
TIP: You can check the battery charge at any time by saying «Hey Cardo, battery status.«
SWITCHING YOUR UNIT ON/OFF
To switch your FREECOM 4+ on:
The LED confirms your FREECOM 4+ is on:
- Normal and low battery — LED flashes blue three times.
- Charging — LED flashes red and purple three times.
To switch your FREECOM 4+ off:
USING YOUR FREECOM 4+
You can operate the various features of your FREECOM 4+ in the following ways:
- Press a button or combination of buttons on the unit.
- Use the Cardo Mobile App on your mobile device (once it is paired with the unit).
- Use automatic voice recognition (by saying a command, for example «Hey Cardo, Radio On»).
You can also configure your unit by connecting it to a computer with the supplied USB cable and running the Cardo Updater while your computer is connected to the Cardo Update website.
PAIRING YOUR UNIT TO BLUETOOTH DEVICES
Your FREECOM 4+ has two Bluetooth channels for connection to Bluetooth devices such as mobile phones, GPS devices, and Bluetooth music players with A2DP.
To connect your unit to a Bluetooth device, you must first pair them. Once paired, they automatically recognize each other whenever they are within range.
If you are pairing more than one device, Cardo recommends that you pair the mobile phone to channel 1, and the additional device (such as GPS, music player or additional mobile phone) to channel 2.
If you are pairing the unit to more than one mobile phone, the phone paired with channel 1 is the default phone for outgoing calls.
To pair Bluetooth channel 1 to a mobile phone:
- Enable Bluetooth on the mobile phone.
- On the unit in standby mode, press
for 5 seconds. The LED flashes red and blue. - On your mobile phone, search for Bluetooth devices.
- When your FREECOM 4+ appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros).
The phone confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
for 5 seconds. The LED flashes red and blue.
To pair Bluetooth channel 2 to another Bluetooth device:
- Enable Bluetooth on the device (for example, your mobile phone, GPS device, or music player).
- On the unit in standby mode, press for 5 seconds. The LED flashes red and blue.
- Tap twice. The LED flashes red and green.
- If you are pairing a GPS device, roll the control wheel forward.
The LED flashes slower. - On the device you are pairing, search for Bluetooth devices.
- When your FREECOM 4+ appears in the list of available devices, select it. If prompted for a PIN or Passkey, enter 0000 (four zeros).
The device confirms that pairing has succeeded and the LED flashes purple for 2 seconds.
- If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
- If you have paired two different mobile phones directly to your FREECOM 4+, set one as default for making calls (see Setting the Default Mobile Phone).
- Not all Bluetooth mobile phones broadcast Bluetooth Stereo music (A2DP) even if the phone has an MP3 player function. Consult your mobile phone’s user manual for more information.
- Not all Bluetooth GPS devices allow connection to Bluetooth audio devices. Consult your GPS User Manual for more information.
To cancel the pairing process:
To reset all Bluetooth device pairing:
- Press for 5 seconds.
The LED flashes red and blue. - Press
and for 2 seconds.
The LED flashes purple 5 times, confirming that pairing has been reset.
and 
for 2 seconds. 
ON THE ROAD
FREECOM 4+ makes it easy for you to receive phone calls and listen to music in a convenient and safe manner.
BASIC AUDIO FUNCTIONS
The basic audio functions are the same whether you are listening to music, speaking on the intercom, or having a phone conversation.
To turn the volume up:
- Roll the Control Wheel forward.
An increasingly louder tone is played on the speaker until you reach the maximum volume, as indicated by the maximum volume tone.
To turn the volume down:
- Roll the Control Wheel backward.
An increasingly quieter tone is played on the speaker until you reach the minimum volume, as indicated by the minimum volume tone.
To mute the microphone and lower the speaker volume to the minimal level:
- Roll the Control Wheel backward, then forward.
To unmute the microphone and raise the speaker volume to the previous level:
- Roll the Control Wheel in any direction.
An ascending tone is played on the speaker.
MAKING AND RECEIVING PHONE CALLS
You can use your mobile phone to make and receive phone calls while paired to your FREECOM 4+.
You can make a hands-free call using your mobile phone’s voice dial option or using the Cardo speed dial or redial last call options.
To make a phone call:
- If you connected two mobile phones to your unit, you cannot make an additional phone call from the other phone while a phone call is already active.
- During Bluetooth intercom 3 or 4-way calls, riders that are connected on both channels A and B cannot receive phone calls.
To answer a call:
To reject a call:
To ignore a call:
- Roll the Control Wheel backward, then forward, or say Ignore.
To end a call:
SWITCHING BETWEEN TWO CALLS ON TWO MOBILE PHONES
Your FREECOM 4+ can toggle between two calls on two mobile phones when both mobile phones are paired to your unit.
To toggle between two calls on two mobile phones (without disconnecting either call):
To disconnect the current call and switch to the other call:
- Tap .
STREAMING MUSIC
You can stream music from your paired device to your FREECOM 4+.
To start music streaming from your paired device:
To stop music streaming:
- Press the edge of the Control Wheel upward or say «Hey Cardo, music off.»
To skip to the next track (while streaming):
- Tap or say «Hey Cardo, next track.»
To skip back to the previous track (while streaming):
- Tap twice or say «Hey Cardo, previous track.»
To toggle between FM and A2DP music:
- Press for 2 seconds.
SWITCHING MUSIC SOURCES
If two music (A2DP) audio sources are paired, FREECOM 4+ uses the audio source from which you last played music.
To switch to the other audio source:
- Stop music (A2DP) playback from the current device (see Streaming Music).
- Play music (A2DP) from the other device.
FREECOM 4+ automatically remembers your last played device.
LISTENING TO FM RADIO
The FREECOM 4+ is equipped with a built-in FM radio.
To turn on the FM radio:
When you switch on your FM radio, the station that was playing when you last switched off resumes playing.
To turn the FM radio off:
- Press the edge of the Control Wheel upward or say «Hey Cardo, radio off.»
To skip to the next station:
- Tap or say «Hey Cardo, next station.»
To skip back to the previous station:
- Tap twice or say «Hey Cardo, previous station.»
To scan for and select a station:
- Press the edge of the Control Wheel upward and simultaneously roll it forward. The FM radio plays each station that it finds for several seconds.
- When you hear a station you want to select, tap .
To store a scanned station in the active preset:
- Tap within 20 seconds of stopping the scan.
To toggle between FM and A2DP music:
- Press for 2 seconds.
VOICE COMMANDS
You can use voice commands for hands-free operation of certain FREECOM 4+ features. Voice commands use voice recognition. You say a command and FREECOM 4+ performs the action. Voice commands are available in various languages. English is the default language. You can change the language to another available language.
FREECOM 4+ uses the following predefined voice commands.
| To… | Say… |
| Turn on the radio | «Hey Cardo, radio on» |
| Turn off the radio | «Hey Cardo, radio off» |
| Skip to the next preset radio station | «Hey Cardo, next station» |
| Skip to the previous preset radio station | «Hey Cardo, previous station» |
| Turn on music | «Hey Cardo, music on» |
| Turn off music | «Hey Cardo, music off» |
| Play the next music track | «Hey Cardo, next track» |
| Play the previous music track | «Hey Cardo, previous track» |
| Raise volume | «Hey Cardo, volume up» |
| Lower volume | «Hey Cardo, volume down» |
| Mute audio | «Hey Cardo, mute audio» |
| Unmute audio | «Hey Cardo, unmute audio» |
| Call the default number (configurable) | «Hey Cardo, speed dial» |
| Redial the last number | «Hey Cardo, redial number» |
| Answer an incoming call | «Answer» |
| Ignore an incoming call | «Ignore» |
| Access Siri (when connected to an iOS device) | «Hey Siri» |
| Access Google (when connected to an Android device) | «OK Google» |
| Check the battery status | «Hey Cardo, battery status» |
| Open the call intercom | «Hey Cardo, call intercom» |
RIDING WITH OTHERS
BLUETOOTH INTERCOM
To connect your unit to another unit with a Bluetooth intercom, such as a Cardo Bluetooth unit or other Bluetooth-enabled devices, you must first pair their channels. Once paired, the units automatically recognize each other whenever they are in range (line of sight up to 1.2 km / 3,900 ft subject to terrain).
- Pairing a channel replaces any existing paired unit on that channel with the new unit.
- If you purchased the FREECOM 4+ DUO, the retail package contains two pre-paired units.
- The Intercom range with other models is limited to the distance of the unit with the shorter range.
SETTING UP BLUETOOTH INTERCOM GROUPS
You can use your FREECOM 4+ to create or join a Bluetooth group. The participating riders are connected in a chain with a maximum total of four riders.
To set up a Bluetooth group:
- Confirm your unit is in Standby mode (LED flashes blue slowly).
- To initiate 2-way pairing:
Bluetooth intercom pairing needs to be initiated on the other device.
The unit confirms that pairing has succeeded.
- To add a 3rd rider:
Bluetooth intercom pairing needs to be initiated on the other device.
The unit confirms that pairing has succeeded.
- To add a 4th rider, Rider 1 or Rider 2 connects to the additional rider.
To pair a non-Cardo Bluetooth intercom group unit:
- Confirm your unit is in Standby mode (LED flashes blue slowly).
- To initiate 2-way pairing:
Mobile phone pairing needs to be initiated on the other device.
- The unit confirms that pairing has succeeded.
- To add a 3rd rider:
Mobile phone pairing needs to be initiated on the other device.
The unit confirms that pairing has succeeded.
- To add a 4th rider, Rider 1 or Rider 2 connects to the additional rider.
- To cancel the pairing process, press for 2 seconds. The LED stops flashing.
- If pairing is not completed within 2 minutes, the unit automatically returns to Standby.
STARTING/ENDING INTERCOM CALLS
You can initiate Bluetooth intercom calls with other riders, including non-Cardo riders.
To start or end communication with Rider 1:
To start or end communication with Rider 2:
To initiate a 4-way intercom conference:
Optionally, FREECOM 4+ can pair a third rider directly.
To pair a third rider:
- Confirm your unit is in Standby mode (LED flashes blue slowly).
- To initiate pairing:
- Bluetooth intercom pairing needs to be initiated on the other device.
The unit confirms that pairing has succeeded.
To start or end communication with a rider on channel C:
- Tap 3 times.
*FREECOM 4+ supports direct, simultaneous connection with up to 2 riders. (Channels: A+B, A+C, B+C)
**Voice command can be used to start intercom calls to Channels A and/or B only.
You can also start the Bluetooth intercom by making a loud noise, for example, by saying «Hey.» If channels A and B are already paired, the conversation starts for both of them.
RECEIVING BLUETOOTH INTERCOM CALLS
If another paired unit calls you via Bluetooth intercom, the call begins instantly.
RESETTING BLUETOOTH INTERCOM PAIRING
Resetting Bluetooth intercom pairing also resets all Bluetooth device pairing.
To reset Bluetooth intercom pairing:
- Press for 5 seconds. The LED flashes red.
- Press and for 2 seconds.
The LED flashes purple 5 times slowly, confirming that pairing has been reset.
SHARING MUSIC AND RADIO
You can share music and FM radio with a passenger or other rider. Music sharing is more suitable for rider/passenger combinations, whereas FM radio is also intended for rider/rider combinations.
- Music and radio can be shared with only one passenger/rider.
- Bluetooth intercom calls are disabled